FREQUENTLY ASKED QUESTIONS & ANSWERS
What types of applications is Surface Lock designed for?
Surface Lock’s low adhesion bonding system makes it an ideal solution for any Fabricated Marble, Onyx, Quartz, Travertine, Limestone, etc. surface top. It is additionally compatible for stainless steel, and certain types of finished wood. Whether you are familiar with the existing challenges of exotic surfaces or have been warned of the maintenance and up keep due to the limitations of all known epoxies & sealant products, Surface Lock is your game changer for performance, durability, usable practicality, and a maintenance free 24/7 beautiful appearance.
Granite and Corian are very durable & practical surfaces, what benefits if any, can Surface Lock provide them?
Both stone types are in fact very practical for everyday use and in most cases are not vulnerable to staining & etching. Granite and corian commonly have less than a vibrant luster and do incur scratching over time because many users forgo cutting boards and chop directly on the surface. Due to the very rich depth in natural colors and crystallized flakes that are especially found in granite more so than in other stone types, Surface Lock actually provides the most dramatic face lift to these surfaces. If your granite has mineral rich characteristics, but doesn’t pop with life when you look at it, the addition of Surface Lock will absolutely give you the equivalent feeling of having just installed brand new high-definition countertops regardless of how old they are. The only catch is, No more chopping on the surface!
What are the most common natural stones treated with Surface Lock?
Marble, Onyx, Limestone, Quartz, and Travetine present the largest consumer challenges. Other less challenging & more durable surfaces we provide protection for are Granite & Corrian. A typical application for these stones are due to; A pitted surface appearance, low or disappointing surface shine, uneven glossy spots, fine surface scratching from years of use or simply dull appearances.
Is surface Lock durable enough for heavy traffic commercial applications?
Surface Lock is the Ideal solution for any high traffic commercial bar, lounge, and dining tops. Besides the completely unobtrusive installation process, some surfaces may withstand years of use without need for replacement. Typically a request for Surface Lock replacement is only required for a fractional area of the original Commercial or Residential installation. A Surface Lock installation provides a very quick R.O.I. when compared to the costs of your continuous traditional restoration service and maintenance requirements.
When will the Surface Lock system need to be changed?
Simply put, when the damage becomes noticeable. Remember, Surface Lock is a sacrificial barrier that shields the protected Residential & Commercial Marble, Onyx, Quartz, Limestone & Travertine stone surface tops from any damaging effects which it normally will incur from typical use. While surface Lock has a very durable scratch and chip resistant coating, it can incur very fine scratching and shields the stone from direct damage. Replacement due to scratching varies at the owner’s aesthetic discretion. The Surface Lock system replacement process is quick & unobtrusive.
Will Surface Lock alter the color of white or light-colored stone?
No, Surface Lock is a truly Clear Protective Residential & Commercial Marble, Onyx, Quartz, Limestone & Travertine stone coating that will not alter the color of your stone.
Will Surface Lock enhance the distinctive natural characteristics in my stone.
Yes, Surface Lock not only beautifies your stone’s finish, it actually brings the distinctive characteristics in all stone to life. Unanimously, every Surface Lock client has told us “They’ve never imagined their stone could look so good!”
Over the years we have tried every restoration method there is and they have all fallen short of our expectations. Can Surface Lock really finally meet my expectations?
Yes, we absolutely believe that it will, and we have proven it to every client who have had these similar experiences over the years. Surface Lock is a completely fresh, outside of the box solution to an age-old problem.
Should I have my stone resurfaced before my Surface Lock installation?
Half of our clients want their stone resurfaced and in pristine condition before our treatment is applied. This is at the client’s discretion. If the stone has colored stains, yes, they will still show and Stone Restoration is advised prior to Surface Lock for optimal results. If the stone is etched, even badly etched – our Surface Lock system will in most cases, completely conceal all of the etching as if the stone was just newly sanded and restored. We have relationships with top restoration professionals in your area and will gladly refer them to you upon your request.
Are there any other preparations we will need to arrange prior to the Surface Lock installation?
Yes, but only if your application surface area has plumbing fixtures, for the best possible installation results your faucet fixtures should be removed by a professional plumber for the Surface Lock installation and can be immediately replaced after that area has been installed with Surface Lock. All Other surface obstructions such as sinks, faucets mounted in sinks, cook tops and ranges etc., are typically of no consequence what so ever for our professional installation. Your Surface Lock representative will always advise you in advance of possible installation obstacles and their solutions.
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